Shipping Policy
Shipping Policy – Joe & Ivy
At Joe & Ivy, we are committed to providing a smooth, reliable, and transparent shopping experience. Below you will find everything you need to know about ordering, processing, and delivery.
1. Order Processing
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Orders are processed within 1–3 business days
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Most weekday orders are processed within 1 business day
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Orders placed on weekends or public holidays may require additional processing time
2. Delivery Time
After your order has been processed and shipped:
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Estimated delivery time: 8–12 business days
Please note that delivery times are estimates and may vary due to factors such as location, customs procedures, or carrier delays.
3. Shipping Costs
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Free shipping on all orders
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No minimum purchase required
4. How to Place an Order
Ordering from Joe & Ivy is quick and simple:
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Select your desired product and click “Add to Cart”
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Review your cart and click “Checkout”
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Enter your shipping details and click “Continue”
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Verify your information and proceed to payment
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Complete your order using one of the accepted payment methods
You will receive a confirmation email once your order has been successfully placed.
5. Payment Methods
All payments are processed through a secure, SSL-encrypted environment.
We accept:
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Credit cards (Visa, Mastercard, American Express)
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Apple Pay
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Google Pay
No other payment methods are accepted at this time.
6. Order Shipment
Once your order has been processed, it will be prepared for shipment.
To maintain competitive pricing and support sustainability, we may consolidate shipments and dispatch orders in batches. This helps reduce costs and environmental impact.
7. Customer Support
If you have any questions, need assistance, or would like an update on your order, our support team is happy to help.
Email: support@joe-ivy.com